Privacy

Welcome to our Privacy Notice. We appreciate your interest in our products and services, and are committed to safeguarding your privacy. This document outlines our practices regarding the collection, usage, and disclosure of your personal information while interacting with our Group companies, including via our website, mobile app, and other services we provide.

By using our products and services, you agree to the terms outlined in this Privacy Notice. We encourage you to read through this document carefully to understand how we handle your personal information and protect your privacy. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.

Please note that this Privacy Notice may be updated from time to time to reflect any changes in our practices or as required by applicable law. We recommend that you check this document periodically to stay informed about our privacy practices.

Scope

We gather information in the following instances:

  • When you purchase our products or services
  • When you sign up to receive our newsletters
  • When you visit our websites
  • When you attend our events
  • If you join our communities or forums
  • When you participate in a contest or survey
  • If you reach out to us with a question or complaint

Information Collected

We collect the following categories of information.

Contact information

When you utilize or subscribe to one of our services, such as signing up for an email newsletter, entering a competition, or joining an online community, we'll ask you to provide details like your name, email, and/or postal address to deliver the requested services.

General personal information

In surveys or competitions, we may collect additional personal information beyond contact information, such as your gender, date of birth, marital status, and more.

Payment details

When purchasing a product or service from us, we'll request your payment details along with your contact information to process the payment and grant access to our products and services.

Online identifiers

When visiting one of our websites, we gather information about your visit, including visit duration, the sites or pages you viewed, your IP address, your location during the visit, the type of device used (e.g., mobile phone or specific desktop PC, Mac, etc.), and language identification information from your device.

Behavioral data

When browsing one of our websites, we collect data related to your online behavior (e.g., time spent on the website, clicked items, etc.). When purchasing a product or service from us, we gather information about the products and services you bought. When registering for a newsletter or participating in survey, we may collect data on your preferences, tastes, and interests.

How Information is Used

We gather various types of information about people for four primary reasons:

  • To offer personalized services tailored to individual users.
  • To monitor and enhance the services we provide.
  • To sell advertising space on our websites, which enables us to keep most of the content free for visitors.
  • To promote products and services we believe would be relevant to you.

Newsletters

By signing up for our newsletters, you consent to us using the provided email address to send you pertinent content for the brands you've subscribed to. You can withdraw this consent for any newsletter by unsubscribing at any time.

Advertising

We display advertisements on our site and in our newsletters to help maintain the majority of our content as free. We utilize cookies and similar technologies in partnership with trusted providers to show you ads we think might interest you, manage ad frequency, and assess the efficacy of ad campaigns.

Social Media Advertising

We collaborate with social media networks like Facebook and Twitter to present marketing content from our brands and selected advertisers if you have visited our website, ensuring that the content shown on these platforms is relevant to you. Data gathered by these social media networks may also be anonymized and used in aggregate to improve the quality and effectiveness of our websites and marketing efforts.

To limit this type of tracking and profiling, you can adjust your account settings on Facebook and/or Twitter. You can also find more information about the pixels and cookies we use on our websites by reading our Cookies policy.

Delivery of Goods and Services / Customer Account Management

We use the information you provide to deliver the goods and/or services you have requested and to communicate with you about those products and services.

Please note that when you purchase something from us, we may contact you about your registration details, manage any account or subscription you have with us, or provide customer service. This applies even if you have opted out or declined to consent to receiving promotional emails.

Competitions

When you enter one of our online competitions, we process your information to select a winner. If you have opted in to receive information from us about our products and services (e.g., subscription offers, event invitations, editorial newsletters, etc.), we use the information you provide to ensure we offer you relevant products and services based on your location, age, gender, tastes, and preferences. If you have opted in to receive news and offers from any competition sponsors, we will share your information with them.

Partnership Programs

We collaborate with our partners in the luxury goods, fashion, travel, and retail industries to present you with exceptional offers and opportunities via email or post. You will only receive partner messages from us if you have actively given permission. We will not disclose your personal information to anyone; the messages will come from us, and you can unsubscribe from these messages at any time.

Customer Queries and Complaints

We process any information you provide when addressing any complaints or inquiries made by you or on your behalf in a legal manner.

Information Sharing and Disclosure

We may share your personal information in the following cases:

  • With our Group companies.
  • In the event of a sale or transfer of our assets (e.g., a title owned by us), personal data related to that title (e.g., subscriber list/newsletter list) would be transferred to the new business owner.

Service Providers

We collaborate with service providers to carry out certain tasks on our behalf, such as analysis, payments, marketing, identity management, and IT services. This may involve sharing your personal and non-personal site usage information to provide aggregated demographic data about our audiences. Your personal data may be shared with these providers for the necessary tasks, but they are obligated not to disclose or use it for other purposes. Any third-party processing of your data on our behalf adheres to security and confidentiality obligations consistent with this privacy notice and applicable law.

Customer Research & Insight

We may disclose depersonalized data (e.g., aggregated statistics) about our products and services' audiences and/or research participants to potential partners, advertisers, investors, and other reputable third parties for lawful purposes. These statistics will never contain identifiable personal information.

Marketing Partners

With your explicit consent, we may share your information with other companies we collaborate with, such as competition sponsors. Whenever we share your information with another company, we will always request your permission, name the company, and clearly state that your information will be shared with another organization.

Law Enforcement Organizations

Under specific circumstances, we may be required by law, court order, or governmental authority to disclose certain personal information. We reserve the right to comply with any such legally binding request.

Third-Party Links and Services

Please be aware that our Privacy Notice does not extend to third-party websites or services that may be linked to or from our websites. These external sites and services operate independently and have their own privacy policies, which we encourage you to review.

When you click on a link to a third-party website or service, you will leave our website and be subject to the privacy policy of the new site. We cannot control or assume responsibility for the content, privacy policies, or practices of these external sites or services. It is essential that you take the time to review the privacy policies of any third-party websites or services you visit to understand how they collect, use, and share your personal information.

We encourage you to exercise caution and to review the privacy statements of each website or service you interact with to ensure that you are comfortable with their privacy practices before providing any personal information.

Affiliate Disclosure

We believe in being transparent about our relationships with affiliate partners. We collaborate with various affiliate partners, and we may include affiliate links in our content. These links direct you to third-party websites where you can purchase products or services.

When you make a purchase through one of these affiliate links, we may receive a commission at no additional cost to you. This commission helps us to continue providing you with high-quality content and recommendations.

Please note that our editorial content and recommendations are not influenced by our affiliate partnerships. We strive to provide unbiased, genuine suggestions and reviews to our readers, ensuring that our content maintains its integrity and credibility.

We encourage you to read and understand the privacy policies of our affiliate partners when you visit their websites through our affiliate links. By using our affiliate links, you acknowledge and agree that we may earn commissions for products or services purchased through those links, and that this relationship does not impact the quality or integrity of our content.

Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include secure server environments, encryption of sensitive data, and regular reviews of our security protocols.

Data Retention

We will keep your personal data for as long as needed to deliver the specific service(s) you requested, while also considering any legal obligations and tax or accounting rules.

When you subscribe to our email marketing, we will retain your email address even after you choose to 'opt-out' to ensure we continue to respect your request. To unsubscribe from marketing emails, you can click the unsubscribe link at the bottom of any marketing email and update your account preferences.

Under certain circumstances, you can request that we delete your data; refer to 'Your rights' section for more information.

In some cases, we may anonymize your personal information (rendering it unassociated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notifying you.

Your Rights

As a user, you possess certain rights concerning your personal data:

Right to be informed: Whenever we collect your data, we will explain the purpose of the collection and the processing involved.

Right of access: You may request to view the information we have on you by submitting a Subject Access request via email. We will need photocopies of two forms of identification. We will respond within 30 days upon receiving your request. Generally, there is no cost associated with this request; however, we reserve the right to charge you for additional requests.

Right to rectification: You can amend your personal information by reaching out to us using the contact details below.

Right to erasure: If you wish to cease all communication with us, we can anonymize or de-identify your data. Please get in touch with us by submitting the Deletion Request via email. Ensure you provide all email accounts, profiles, and names you may have used with us for erasure purposes.

Right to restrict processing: You can opt out or limit the processing of your data by unsubscribing from email communications.

If you are dissatisfied with how we have gathered and used your personal data, please feel free to contact us using the information provided below.

Additional Disclosures for California Residents

If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).

  • Right to Know and Access: You may request disclosure of the specific pieces and categories of personal information we have collected about you, the categories of sources from which we collected the information, the purposes for collecting the information, and the categories of third parties with whom we have shared your personal information.
  • Right to Deletion: You may request that we delete the personal information we have collected, subject to certain exemptions.
  • Right to Opt-Out of Sale: If our company sells your personal information, you have the right to opt out. (Please note that our company does not currently sell your personal info.)
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights, including by denying you goods or services, charging different prices or rates, providing a different level or quality of goods or services, or suggesting that you might receive a different level or quality of goods or services.

To exercise your "Right to Know" or "Right to Deletion," please contact us via legal@resortlifestylemag.com. Please note that to protect your information and the integrity of our products, we may need to verify your identity before processing your request. In some cases we may need to collect additional information to verify your identity, such as a government issued ID.

Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent's identity.

Children's Privacy

We do not intentionally gather and process data from children under the age of 13, as our products and services are primarily targeted at individuals who are 18 years or older.

If you are below 13 years old, please refrain from providing any information or accessing our websites.

Parents or guardians of children under 13 who believe their child may have used our websites, subscribed to a newsletter, or shared their information with us without consent, are encouraged to contact us at legal@resortlifestylemag.com. We will promptly delete and/or cease processing the child's personal data within a reasonable timeframe.

For those between the ages of 13 and 18, we kindly ask that you obtain permission from your parent or guardian before sharing your information with us or utilizing our websites or apps.

Contact Information

We appreciate you taking the time to review our Privacy Notice. If you'd like further clarification on our privacy practices or need to reach out to us regarding your individual rights and the handling of your personal information, please feel free to contact us via email at: legal@resortlifestylemag.com